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Vanilla by Jelena Terms & Conditions

All material found on this Website is protected under the copyright laws of United Arab Emirates. Certain names, words, titles, phrases, logos, icons, graphics or designs in the pages of this Website may constitute trade-names, trade-marks or service marks. The display of trademarks, trade names or service marks on pages on this Website does not imply that a license of any kind has been granted to anyone else.

You are free to download the material posted on this Website for non-commercial purposes, to store it temporarily on a single computer, and to print it solely for your own personal purposes. You agree that you do not acquire any ownership rights of any downloaded content. You may not distribute copies of the material for any purpose or ‘frame’ it in any site you create or operate. You agree to abide by all copyright notices, information and restrictions contained in any content on this Website.

Any unauthorised downloading, transmission, publication or other copying or modification of material posted on this Website, including trademarks, trade names and service marks, may violate federal, common or civil law, trade-mark law and copyright law, and may result in legal action.

Links to Third Parties

Vanilla by Jelena does not control any third party website and is therefore not responsible for the content of any linked website or any link contained in a linked website.


As a condition of your use of this Website, you warrant to Vanilla by Jelena that you will not use this Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law.

Booking policies

Please read Salon & Spa Policy and act in accord with rules and regulations presented there.

We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error. We reserve the right to cancel or amend bookings if they do not adhere to our terms & conditions.


Vanilla by Jelena reserves the right to cancel contracts based upon incorrect information being displayed in relation to price or service at any point in time.

Notice of the prevailing prices shall be published in official brochures, posted at public areas of respective facility or included in any publicity material in any medium (including but not limited to email or the internet) as the Management deems fit. Any changes in the prices shall be effective from the dates stipulated in such notices.

Unless otherwise stated or where required by local law, prices shall be stated in the currency of the United Arab Emirates.


Where any client damages or breaks any facility, equipment or any or part of the property of Vanilla by Jelena, such client shall be liable for the entire cost of necessary repairs or replacements. Such costs shall be assessed by the Management whose decision shall be final and conclusive.

Call 04 451 9995 to book an appointment or click to apply via online form